Thursday, October 1, 2009

CMMS Software: 12 questions of Maintenance history to help your CMMS search.

There are lots of CMMS software available now a days. So which one to choose. This tips might help us to make a better choise. From previous article we have seen how to have a good feature to produce work order to our maintenance personel and to control preventive maintenance activity. Next thing is how can it be use for our maintenance history and reporting.


Here are the next question to ask how to select the best CMMS;
  1. Maintains maintenance history that is detailed enough to tell what happened.


  2. Provides information to track the service request-maintenance work order issue-work complete-customer satisfied cycle.


  3. Provides reports for budgets, staffing analysis, program evaluation, performance.


  4. Is able to isolate all work done (sort, arrange, analyze, select, or list) by work order, mechanic, asset, building, floor, room, type of equipment or asset.


  5. Provides the ability to easily structure ad hoc (on the spur of the moment) reports to answer questions that come up. This is sometimes called a report writer.

  6. Has the ability to generate equipment/asset history from birth (installation, construction, or connection) with all major repairs and summaries of smaller repairs.


  7. System reports are designed around Pareto principles where the system helps to identify the few important factors and helps you to manage the important few versus the trivial many.


  8. Allows operations people, tenants or facility users to have access to the system to find out what happened to their work request.


  9. System reports on contractor versus in-house work.


  10. Provides reports charging back maintenance cost to department or cost center.


  11. Has reports with mean time between failures that show how often the unit has been worked on,how many days (or machine hours) lapsed between failures, and the duration of each repair.


  12. Will the system highlight repeat repairs when a technician needs some help?


Previous article:

15 questions of work oder.
8 questions of preventive maintenance.


Author : Joel LevittThis article is an extract from Joel Levitt’s book, The Handbook of Maintenance Management, and is kindly reprinted with his permission, and with the permission of his publishers, Industrial Press, Inc.. The book may be purchased through the Plant Maintenance Resource Center web site, in association with amazon.com. For more information, click here.

CMMS Software.